Help Centre & FAQ
Free shipping over $150
Receive free standard shipping within USA & Canada for purchases $150 or more (excluding taxes).
Please see "Order & shipping processing times" for additional information on processing and transit time.
Orders & processing times
Each product is manufactured in Toronto and stocked in our office, so your order will always ship within 2 business days. When your order ships, you'll receive an email with tracking number and estimated delivery, with a link to track your order at any time before arrival.
Some orders will take longer than others depending on where you live. We use Canada Post for Canadian orders, and USPS for American orders.
Canadian Order Delivery Times (after shipment date)
Ontario & Quebec: 1-3 business days
Central: 2-5 business days
East coast: 3-5 business days
West coast: 3-5 business days
USA, Europe, and Rest of World Delivery Times (after shipment date)
USA: 3-5 business days
Europe: 5-7 business days
If you're located outside of the U.S. or Europe, we recommend selecting a tracked shipping service during checkout. While we do offer less expensive options with slower delivery times and no tracking, for peace of mind we recommend selecting a swifter option with tracking.
Taxes & duties
Prices displayed on the website do not include taxes. When you proceed to purchase your order, sales tax (where applicable) will be calculated on the total value of merchandise, as well as shipping charges, and will be displayed in the order summary during checkout.
For orders shipped to the USA or Canada, you will not incur any duties charges since the products always ship from our American or Canadian warehouse, depending on where you live. For orders outside of USA & Canada, you are responsible for any duties incurred on your package enforced by your country of residence.
Order tracking information
Once an order has shipped, we'll send you an email with a tracking number. Just click on the tracking link to to view the progress of your shipment. If you've created a Good for Sunday account, you can log in and view the status of your order as well.
Where are orders shipped from?
All orders are shipped from our warehouse in Toronto, Ontario, Canada.
For USA orders, we use a shipping service that takes the packages over the border and ships them via USPS, so you don't incur any taxes or duties :)
Returns and exchanges
As a small business, we currently only offer free exchanges on your order (no returns). If you're in Canada, we'll cover the shipping fees to send the items back to us. Visit our exchange portal within 14 days of delivery to start your exchange. If your item was marked as "final sale" at time of purchase, it is not eligible for our exchange policy. Shipping fees on your original order will not be reimbursed.
Changed your mind? Need a different size?
Not what you thought, or not the perfect fit? No worries! We will happily exchange any unworn and unwashed items with tags still attached within 14 days of delivery. In Canada, we'll cover the shipping costs back to us. For all other countries, shipping costs and/or duties will not be reimbursed. Only one exchange per order is permitted. Shipping fees on your original order will not be reimbursed.
Visit our exchange portal to start your exchange process. Once we receive your package, we'll issue a credit note that can be applied at checkout for your exchange.
In the event that something slips past our quality control we will quickly address the problem as soon as it is brought to our attention. In order to receive a replacement product please email the following to firstname.lastname@example.org:
- Your name and order email
- Order number
- Picture of the defective item
Final sale items
Items that are final sale are marked with "This item is final sale" copy at the top of the product description. Final sale items also have a red "Final sale" tag when you view the item in your cart before checkout.
Items that are listed as "final sale" are NOT eligible for our exchange policy. Please ensure you double check sizing before ordering.
Any items in the Last Chance collection are final sale. All intimates such as hats, socks, and bras are final sale due to sanitary reasons.
Where are your products made?
All our products are manufactured in Toronto, Ontario, Canada. We have sourced suppliers right in our home town, from our apparel to the labels inside each garment. Learn more about what made in Canada means for our ethical and sustainability promises.
Where do I enter a discount code?
You'll have an option to add a discount code during checkout (the next step after the cart). Enter the code in the text box and click "apply". you enter it there and then click apply. If you are on mobile, you may need to expand the "Show order summary" section to reveal the discount code text box.
If you have any problem finding it then please contact us.
I placed an order but haven't received order confirmation
Please check your junk/spam folder and ensure you have entered a valid email address. Let contact us if you believe you have given any incorrect details.
To help make your shopping experience more safe, simple, and secure, we use Secure Socket Layer (SSL) technology. This encrypts the data you send over the internet. If SSL is enabled, you will see a padlock at the top of your browser and you can click on this to get information about the SSL digital certificate registration.
We accept Visa, MasterCard, American Express (and other major credit cards), Apple Pay, Shop Pay, Google Pay, and offer payment in interest-free installments with Afterpay.
Transactions are handled with bank-grade security.
Our secure checkout is quick and easy to use.