We connect a customer that wants to return an item with YOU, the next one in line to buy it.
Items are only available for 5 days after they're listed, so snap them up quick!
Items are in brand new condition, with tags on—no different than an in-store item that was tried on.
Discounted by 15% to reward you for making an eco-conscious choice.
We are on a mission to make every part of our business more sustainable and circular. That's why we're offering an innovative customer-to-customer return network called Ecoturns.
Instead of shipping the item back to us and then us shipping to the next customer, we send you a pre-paid label so you can send the item directly to the next person that wants to buy it.
The returns industry impact:
Each year there is...
⬩ 16 million tonnes of CO2 emitted from return shipping trips
⬩ 6 billion pounds of returns thrown in landfills
⬩ Millions of tonnes in packaging waste
By selecting Ecoturn, YOU eliminate:
⬩ An entire shipping trip of CO2 emissions
⬩ Pounds of landfill waste
⬩ All packaging waste for another order
So how does it really work?
When someone doesn’t like their purchase due to non-damaged reasons (sizing, colour, etc.), instead of returning the item back to our HQ, items are shipped directly to the next willing customer, which we hope is you!
What condition are the items in?
The item is in brand new condition. It’s no different from an in-store purchase that was tried on. If the Ecoturn item is not in perfect condition upon arrival, you can return the item. Otherwise, Ecoturn items are Final Sale.
Why are the items discounted?
We want to show our appreciation to our customers for understanding that the shipping may take slightly longer and the packaging may not be in perfect condition. We also feel like it is our duty to reward our customers for making eco-conscious purchases!